Customer Care
Warranty
This warranty covers defective mechanism only for One (1) year from the date of purchase.
Our limited warranty will honor battery replacement for a period of Six (6) months from the date of purchase.
Our warranty does not cover any damage resulting from impact, accidents, mishandling, or abuse.
Moreover, our warranty does not include physical damage to the crystal, watch case, bezel, strap, buckle, bracelet, screws, stem and crown, loss or theft, water damage or simple wear and tear.
When your watch is not keeping proper time or just simply stops running, the cause is often a weak or dead battery. Most of the time, all it takes is to replace the watch battery to get your watch back up and running.
Frequently Asked Questions
You can buy seamlessly at our website or you can hit us a message at our social media accounts or via Viber at 09178802079 for a more personal touch. We know buying a watch is something special so we are always approachable to guide you all the way.
Yes we do! All products are displayed and are available for viewing at our Ortigas BSA Twin Towers Show room.
Definitely Yes! We have been here since 2011 with over 30,000 watches sold through out the years. Ask around and you’ll definitely find a common friend who has purchased from us already.
We accept Cash, Bank deposit, Gcash, BDO Checkout Online Installment, In-Store Credit Card Installment with BDO / BPI Credit Cards and 3 to 6 Months Layaway Plans.
Yes we do! Though we are not an exporting country so shipping cost will be higher than other countries.
It’s usually the same business day! The next business day the latest. Cheers!
As long as we haven’t shipped yet. Just message us right away please since order cancellation won’t be possible after shipping.
Yes! We have worked with SM Group of Companies, PSBank, Biosite Medical Instruments, JCI, Nuskin, Agility International Logistics Inc, Megawide, Exclusive Networks PH, Global Sapphire Filipinas Inc and a lot more. Just message us for your inquiries.
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